Online Banking

Privacy Policy

Your personal and financial security is one of our most important responsibilities. Learn more about our privacy policy.

Rev. 6/11

FACTS WHAT DOES CITIZENS BANK OF MORGANTOWN DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Income
  • Account Balances and Payment History
  • Credit History and Credit Scores
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Citizens Bank of Morgantown chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Citizens Bank of Morgantown share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies No No
For our affiliates’ everyday business purposes – information about your transactions and experiences Citizens Bank of Morgantown has no affiliates We don’t share
For our affiliates’ everyday business purposes – information about your creditworthiness Citizens Bank of Morgantown has no affiliates We don’t share
For nonaffiliates to market to you No We don’t share
Questions? Call (304) 292-8411 or go to citizensbankwv.com
Who we are
Who is providing this notice? Citizens Bank of Morgantown
What we do
How does Citizens Bank of Morgantown protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Citizens Bank of Morgantown collect my personal information? We collect your personal information, for example, when you

  • Open an account or deposit moneys
  • Pay bills or Apply for products
  • Use your credit card or debit card

We also collect your personal information from others, such as credit bureaus or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Citizens Bank of Morgantown has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Citizens Bank of Morgantown does not share with nonaffiliates for marketing purposes.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Citizens Bank of Morgantown does not have a joint marketing partner
Other important information
Citizens Bank of Morgantown
265 High Street, Morgantown, WV 26507-0735
Phone: (304)292-8411 – Fax: (304)292-1637
citizensbankwv.com